Terms: your family payment and refunds

What you pay

One payment of A$10 including GST (about A$0.91 of it is GST) for your family.

Who it covers

Your family payment is linked to the parent's phone. You can add more children to your family at no extra cost.

How long it lasts

SafeGen is an ongoing service with no end date. Once a child's number is on the SafeGen safe list, it stays there until a parent, or the new owner of that phone, removes it.

Refunds

If you ask within 21 days of paying, we will give you a full refund of the A$10 family payment. After 21 days, no refunds are given.

The 21 days start from the moment your payment goes through.

These terms do not take away any rights you have under the Australian Consumer Law.

How to ask for a refund

Email ric@ricricho.com to ask for a refund within 21days of paying, using the parent's phone number the payment is linked to.